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Engagement Model

Our Flexible Engagement Models

Per Job

Details

  • The Supplier will provide a quotation for each job at the Customer’s request.
  • Staff will be fully trained and are normally commerce graduates.
  • We allocate staff from our resource pool to complete the job.
  • Staff will be given a desktop, phone and all office essentials to help the staff work for the customer.
  • Staff works from 7 am to 4 pm in the winters and 8 am to 5 pm in the summers from Monday to Friday.

Benefits

  • Usual cost saving of at least 70%.
  • No hiring pains.
  • Ability to ramp up capacity very quickly by having access to large pool of skilled and trained workforce.
  • No need for PAYE related administration.

Per FTE

Details

  • Customers can get a full-time employee working solely for them remotely.
  • Staff is essentially like a full-time staff of the customer and will be managed by the customer themselves.
  • They will be able to interview if they want before an appropriate staff is assigned to them.
  • Staff will be fully trained and are normally commerce graduates. ACCAs are also available.
  • Unless it’s an emergency or something similar, staff will give appropriate notice for holidays.
  • Staff will be given a desktop, phone and all office essentials to help the staff work for the customer.
  • They will be entitled to 30 days leave annually (just like UK).
  • Staff works from 7 am to 4 pm in the winters and 8 am to 5 pm in the summers from Monday to Friday.
  • Customer can wish to change the staff if they are not happy with the performance.

Benefits

  • Staff with at least the similar skill sets as onsite staff at 35% the cost.
  • Ability to ramp up capacity very quickly by having access to large pool of skilled and trained workforce.
  • No need for PAYE related administration.
  • No overhead.
  • No personnel management requirement.

Per Hour

Details

  • This is the service in which instead of getting a full-time employee, customers work on the basis of hours consumed.
  • Weekly timesheets will be delivered to the customer to show the number of hours consumed per job.
  • Apart from bookkeeping and confirmation statements which are classified under bookkeeping hours, all other types of jobs are classified under accounting hours.
  • No need for a commitment of 6 months or any number of months.

Benefits

  • Good way to start the relationship.
  • Hours never expire.
  • Will still give at least 40% savings against inhouse costs.
  • No fixed commitment and no delays in terms of quoting for a price and then agreeing it and then getting the work done (as in job-based model).
  • No minimum time commitment.

Percentage of Client Fee

Details

  • This is the service in which instead of getting a full-time employee, customers work on the basis of fee they are charging to their end clients.
  • Bookkeeping only jobs are not done within this model. Either the monthly jobs providing full compliance services including bookkeeping or the accounts related jobs.
  • No need for a commitment of 6 months or any number of months.

Benefits

  • No minimum time commitment.
  • Will still give at least 50% savings against inhouse costs.
  • No fixed commitment and no delays in terms of quoting for a price and then agreeing it and then getting the work done (as in job-based model).

Why outsource

Dedicated Account Manager

Dedicated Account Manager

0%
Phone & Email Support

Phone & Email Support

0%
Real time Reporting

Real time Reporting

0%
Security & compliance

Security & compliance

0%

Start outsourcing today!

Become part of businesses getting work done at fraction of local cost.

What we offer:

  • 10 hours free trial
  • Expert suggestions
  • Quick delivery and turnaround time
  • Data security and compliance

FAQs

  • What is the cost of Outsourcing?

    We offer 4 plans as displayed above- Staff augmentation, Service Hours, Job as a service, Accounting as a Service. To understand which plan is right for you, contact us at info@outbooks.com.au

  • Do you offer a free trial?

    Yes we do! We offer a 10 hour free trial for you to understand the process and be confident of our quality and delivery.

  • What plan is best for me?

    To understand which plan is right for you, contact us at info@outbooks.co.uk

  • How does the end to end process work?

    Detailed end to end process in steps is explained below

  • How it works?

    Assuming we have signed contract and agreed ways of working, you would need to pick one client who will be doing their year-end accounts in the next few months. The best way to pick a client is:

    Thereafter, we will share the checklist of all the items that we would need to have in order to complete the job. Access to these items can either be provided by giving access to the software you use or by uploading the details on a secure server we use. One of our team members will verify that we have all the details we will need in order to complete the job. If anything else is needed, you will be contacted else the next stage is to agree the milestones and timelines with us. We can agree these in under an hour.

    Completed job will be delivered to you on the agreed timelines. You will have opportunity to review to make sure that everything is the way you needed it. Although, we highly doubt it but in case we need to do anything else we will complete as submit the job back to you asap.

  • How to convince the team?

    Often times outsourcing doesn’t create the value which is promised initially and the biggest reason for that is disengagement of the staff. Often times when staff hasn’t experienced the outsourcing before, they can be concerned about the quality and timeliness of the work. In cases where organisation is going through difficult times, staff may be worried about the security of their own roles.

    In order to avoid this phenomenon, we strongly encourage to Identify or create an incentive for the team – something that they can relate to. This can be done by initially pitching outsourcing solution as a growth engine – something that gives the firm capability to scale very quickly, create capacity and for staff to do less grunt work releasing them to service clients properly.

    We also think it is important to let staff fully voice their concerns and ask difficult questions if any. Else the resistance will come out in other ways potentially sabotaging the whole initiative.

    Following steps can be following to do this in a structured way:

  • How to make outsourcing a success?

    There are four main levers to make outsourcing a big success and these are:

  • What happens if there is a problem or if I don’t like anything ?

    The first point of contact should be the person you are working with. Let them know your concerns and explain the issues you are encountering. In almost 99% of the cases, this should resolve the problem. If not, please escalate it to the supervisor of the person you are working with. If for some reason issue is still left unresolved, then this should be escalated to your client partner who is from the supplier to manage and resolve all such issues.

  • How much time do we need to invest?

    There is a learning curve involved in anything new and same applies to outsourcing as well. First few jobs will relatively take longer than what you are used to in fact might expect. This is primarily because our staff will learn your process and ways of working. Once this is clear after few jobs, time required from your end will continuously come down and it will only be need to review the work.

  • Can you start the work immediately once we sign the contract ?

    In short the answer is yes. We normally maintain a pool of sufficient resources who are available to work on very short notice. Once we sign the contract and agree the work schedule and deadline requirements, we deliver on our promise. We will let our customer know the amount of time any job will take so that they know when to expect the output.

  • Is my data safe?

    We have some very safe data policies to make sure that we never compromise on our data safety. Following are some of things that we do in order to make sure that our client’s data is kept with utmost safety:

    We do monitor this very diligently as we understand how important the data is for our customers.