Payroll processing can be complex and time-consuming, especially for small business payroll accounting and management. Outsourcing payroll to specialised payroll providers in Australia helps reduce administrative burdens and ensures compliance with ATO regulations. Whether you’re running payroll for a small business or figuring out how to set up payroll for one employee, outsourced payroll services streamline the payroll management process, reduce errors and save valuable time.

Understanding payroll pricing, payroll service rates or the overall cost of payroll services for small business is essential. Payroll companies for small businesses handle everything from wage calculations to superannuation and PAYG reporting. By leveraging payroll and outsourcing expertise, businesses benefit from a seamless step-by-step payroll process, improved payroll program efficiency and access to expert support on how to outsource payroll effectively.

In this guide, we will explore:

  • Payroll outsourcing costs and what influences them in Australia for 2025-26
  • Common pricing models like per employee, per pay run and fixed fees
  • Factors influencing payroll service costs, including business size and payroll complexity
  • Practical tips on how to outsource payroll effectively
  • Understanding what payroll companies do and their benefits
  • How to compare payroll services cost and choose the right payroll provider

What Is Payroll Outsourcing?

Payroll outsourcing is contracting an external company to manage payroll functions such as calculating wages, deductions, taxes, superannuation contributions, payslip preparation and ensuring compliance with Australian employment laws and ATO regulations. It includes payroll processing, reporting and record-keeping, maintaining data security and accuracy. Businesses can choose full-service outsourcing, where all payroll tasks are handled externally or partial outsourcing, delegating certain functions while keeping control of others.

This approach saves time, reduces compliance risks, access expert knowledge and lets businesses focus on core operations efficiently.

The process typically includes:

  • Setting up the payroll data with the provider.
  • Collecting payroll details each pay period.
  • Calculating gross pay, deductions and net pay.
  • Distributing payments via direct deposit or checks.
  • Managing statutory compliance and reporting requirements.

Why Do Australian Businesses Outsource Payroll?

Australian businesses outsource payroll for key benefits that enhance efficiency, compliance and scalability while reducing costs and administrative burdens:

  • Save Time: Outsourcing frees internal teams from manual wage calculations and administrative tasks, allowing focus on strategic business activities.
  • Minimise Errors & Ensure Compliance: Providers expertly manage ever-changing tax and employment laws, reducing costly errors, penalties and audit risks.
  • Specialised Expertise & Technology: Access to advanced payroll systems and expert knowledge without upfront investment, ensuring accuracy and integration with accounting platforms.
  • Scalability & Flexibility: Outsourced payroll easily scales to growing workforces or multiple sites without internal restructuring.
  • Cost Efficiency: Outsourcing reduces overall payroll management costs by cutting expenses related to staff, software, compliance training and error penalties.
  • Enhanced Reporting & Data Security: Payroll providers deliver detailed reports for financial planning and use secure systems that protect sensitive employee data.

This approach helps businesses, especially SMEs, to streamline operations, mitigate risks and focus on growth by offloading complex and time-intensive payroll functions to specialists.

Common Payroll Outsourcing Pricing Models in Australia

Payroll providers in Australia generally offer pricing based on one or a combination of the following models:

  1. Per Employee Per Month (PEPM) Businesses pay a fee for each employee processed in every payroll cycle. This model suits small businesses with fluctuating staff numbers, usually costing between $5 and $15 per employee per run.
  2. Flat Monthly Fee A fixed monthly price covers unlimited payroll runs for all employees, ideal for medium-sized companies with stable workforce sizes. It offers predictable budgeting.
  3. Base Fee Plus Per Employee This popular hybrid method charges a fixed monthly base fee plus a per-employee fee. It works well for predictable headcounts but can increase costs as workforce size grows.
  4. Tiered Pricing Different service packages at various price points cater to diverse client needs, for instance, basic payroll processing, mid-level HR support and premium comprehensive services.
  5. Custom Pricing Tailored pricing for large or complex businesses, including multilocation firms or those requiring special compliance and reporting services.

How Much Do Payroll Services Cost? (Detailed Pricing Insight)

Payroll service costs vary depending on business size, service complexity and pricing models. Here is a detailed breakdown:

Breakdown of Payroll Service Rates and Fees

  1. Setup or Onboarding Fees: A one-time charge typically between AUD 100 and AUD 500. Covers initial data migration, system configuration and employee setup.
  2. Per Employee, Per Month (PEPM) Fees: Charged monthly for each employee processed, typically ranging from AUD 5 to AUD 15, depending on service level and business size.
  3. Pay Run Fees: Charged per payroll run, typically AUD 20 to AUD 50 per run. May be included in PEPM pricing in some models.
  4. Flat Monthly Fees: Fixed monthly payments for unlimited payroll runs, common for medium-sized businesses with stable headcounts.
  5. Additional Service Fees: Charged for extras like PAYG summaries, customised reporting, termination payments and software integrations.

Average Payroll Outsourcing Costs in Australia (2025-26)

Business SizeMonthly Cost Range (AUD)Notes
Small (1 to 20 employees)100 – 300Basic payroll processing including setup fees
Medium (21 to 100 employees)200 – 1,500Per employee fees typically decrease with increased scale
Large (100+ employees)1,000+Custom pricing with volume discounts and advanced payroll services

Example:

A business with 50 employees paying AUD 10 PEPM, plus a setup fee of AUD 300 and additional service fees of AUD 100, would pay approximately AUD 900 in the first month and AUD 500 in subsequent months.

Note: Small businesses often see higher per-employee fees but lower overall costs due to fewer employees. Larger enterprises benefit from economies of scale and can negotiate custom pricing with bundled services.

Common Hidden Costs and How to Avoid Them

  • Setup Fees: Some providers charge setup fees without clearly disclosing them. Confirm these before engagement.
  • Additional Service Charges: Be aware of fees for extras like compliance support, employee terminations, or customised reports.
  • Software and Integration Costs: Check if payroll software fees or integration expenses are included or billed separately.
  • Non-Compliance Penalties: Errors resulting from poor provider compliance management can lead to fines and back payments.
  • Contract Lock-ins: Beware of long-term contracts with locked-in fees that may not scale well with business growth.

Tips to Avoid Surprises:

Request a detailed fee schedule upfront, clarify what’s included in base packages and negotiate transparent contract terms. Regularly review payroll service costs against business growth and changing needs.

Factors Influencing Payroll Outsourcing Costs

Several factors affect fees for Australian businesses:

Factors Influencing Payroll Outsourcing Costs
  • Number of employees: Larger workforces generally lower PEPM rates but increase total cost.
  • Payroll frequency: Weekly runs cost more than monthly or fortnightly cycles.
  • Payroll complexity: Multiple award rates, allowances, or commissions increase costs.
  • Service level: Full-service outsourcing costs more than limited payroll administration.
  • Technology and integrations: Providers using advanced cloud payroll software may charge more.
  • Vendor reputation and location: National firms can carry premium pricing compared to local providers.

In-House Payroll vs Outsourced Payroll: Cost Comparison

Cost AspectIn-House PayrollPayroll Outsourcing
StaffingSalaries, training, superannuation for payroll staffPay-as-you-go model with no dedicated payroll staff
SoftwareLicenses and maintenance costs for payroll softwareIncluded within vendor fees, often cloud-based solutions
Compliance RiskHigh, with potential penalties for errorsLower, managed by payroll experts specialising in compliance
Setup and AdministrationTime-consuming internal management and coordinationVendor handles all setup, onboarding and ongoing administration
Typical Monthly CostAUD 500 to AUD 2,000+ (including staff salaries, software, admin)AUD 100 to AUD 1,500 depending on business size and complexity

Outsourcing payroll can significantly reduce staffing overheads, lower compliance risks and boost operational efficiency.

Especially for small and medium-sized businesses, outsourcing provides a cost-effective alternative by eliminating the need for dedicated payroll staff, expensive software and ongoing compliance management. This comparison emphasises that outsourcing not only cuts costs but also enhances accuracy and frees internal resources for core business activities.

Also Read: Detailed insights on the cost differences and benefits of hiring in-house vs outsourcing bookkeeping services in Australia

How to Set Up Payroll for a Small Business

Setting up payroll for a small business involves understanding essential processes, legal compliance and leveraging technology or service providers to simplify management. Here is a step-by-step overview with useful insights:

Step-by-Step Payroll Process Overview for Small Businesses

  1. Obtain an Australian Business Number (ABN) and register for Pay As You Go (PAYG) withholding with the Australian Taxation Office (ATO).
  2. Collect employee details such as Tax File Numbers (TFNs), bank account info and superannuation fund details.
  3. Choose a payroll system or service: Decide between using payroll software or partnering with payroll companies that specialize in small business needs.
  4. Calculate employee wages: Include gross pay, taxes, superannuation contributions and any deductions.
  5. Process payslips: Generate payslips for transparency and records in compliance with Fair Work Australia requirements.
  6. Make payments: Deposit net wages into employee bank accounts and remit PAYG and superannuation contributions to authorities and funds on time.
  7. Maintain records: Securely store payroll data for required periods as per Australian regulations, typically seven years.

Running Payroll Essentials for Small Businesses

  • Accurate Record-Keeping: Keep detailed payroll records, including hours worked, leave accrued and payments made.
  • Stay Compliant: Regularly update payroll practices with ATO and Fair Work updates to avoid penalties.
  • Employee Communication: Clearly communicate pay schedules, leave policies and payroll processes to employees.
  • Automation & Integration: Use payroll software that integrates with accounting systems to simplify bookkeeping.

How to Start Payroll for a Small Business

Begin by evaluating your business size, employee count and budget. For very small teams, payroll software designed for SMEs or outsourced payroll services offer affordable and compliant solutions. Research and select payroll companies known for supporting small Australian businesses, offering tailored service packages and competitive pricing.

How Payroll Companies Work: Collaboration and Automation

Payroll providers collaborate with small businesses by managing all payroll calculations and compliance requirements. They automate repetitive tasks, such as payslip generation and superannuation payments using secure cloud platforms. This automation reduces errors, saves time and provides businesses with peace of mind about their payroll obligations.

Choosing the Right Payroll Service Provider in Australia

Selecting the right payroll outsourcing provider is crucial for efficient, compliant and cost-effective payroll management. Consider these factors and tips during your evaluation process:

Factors to Consider When Selecting a Payroll Outsourcing Provider

  • Compliance Expertise: Verify the provider’s knowledge of Australian tax laws, PAYG withholding, superannuation and Fair Work regulations.
  • Technology & Integration: Assess the payroll software’s capabilities, cloud accessibility, ease of use and compatibility with your accounting or HR systems.
  • Service Range: Ensure the provider offers all needed services such as payroll processing report customisation, employee self-service portals and year-end processing.
  • Cost Transparency: Look for clear pricing models without hidden fees, including setup, pay run, software and additional service costs.
  • Data Security: Confirm the provider uses robust security measures including encryption, regular backups and GDPR or Australian Privacy Principles (APP) compliance.
  • Customer Support: Check availability and quality of client support via phone, email, or chat, including assistance with compliance updates and problem resolution.

Tips on Evaluating Payroll Providers in Australia

  • Request References and Testimonials: Speak to current clients in similar industries or sizes to learn about their experiences.
  • Trial Period or Demos: Use provider demos or trial periods to test software usability and service responsiveness.
  • Compare Pricing Models: Evaluate cost-effectiveness across pricing types (PEPM, flat fee, hybrid) based on your business size and needs.
  • Check Compliance Track Record: Review if the provider has had any compliance breaches or penalties.
  • Assess Scalability: Ensure the provider can accommodate business growth or multi-site payroll requirements.

Questions to Ask Payroll Companies Before Outsourcing

  • What are your compliance guarantees and how do you stay updated on regulatory changes?
  • How is your pricing structured and what fees are included or extra?
  • What security measures are in place to protect payroll and employee data?
  • Can your payroll system integrate with our existing accounting/payroll platforms?
  • How do you handle errors or payroll disputes?
  • What support channels are available and what are your response times?
  • Do you offer customisable reports and employee self-service portals?
  • How scalable is your service if our business grows or changes?

Conclusion

Payroll processing, especially for small businesses, can be complex and time-consuming. Outsourcing payroll to specialised Australian providers reduces administrative burdens, ensures compliance with ATO regulations and improves accuracy. Understanding payroll pricing models and service rates helps businesses select cost-effective outsourced payroll services tailored to their size and needs.

Outsourcing offers benefits like time savings, cost efficiency, compliance assurance, data security, scalability and access to advanced technology. It frees internal resources to focus on core business growth while expert providers manage payroll processing and reporting seamlessly.

For Australian businesses aiming for efficient payroll management and regulatory compliance, partnering with a trusted payroll service provider is vital.

Choose Outbooks Australia for reliable, transparent payroll outsourcing that supports your business growth and compliance needs.

Ready to take the next step by connecting with us via email: info@outbooks.com.au or call us at 0451 320 102 to speak with our team today.

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Parul Aggarwal

Parul is a dedicated writer and expert in the accounting industry, known for her insightful and well-researched content. Her writing covers a wide range of topics. She is committed to producing content that not only informs but also empowers readers to make informed decisions.